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Partnership Intelligence System Architecture πŸ—οΈ

From 10 partners to 10,000: Multi-agent orchestration, ML pipelines, and enterprise-grade compliance

October 30, 2025
17 min read
🀝 PartnershipsπŸ—οΈ ArchitectureπŸ€– Multi-AgentπŸ“Š ML PipelinesπŸ”’ SOC2
🎯This Week's Journey

From prompts to production partnership intelligence.

Monday showed 3 core prompts for partnership discovery, evaluation, and engagement tracking. Tuesday automated them into a working system. Wednesday mapped team workflows across BD, Strategy, and Ops. Today: the complete technical architecture. Multi-agent orchestration, ML feature pipelines, scaling patterns from startup to enterprise, and compliance layers for strategic alliance data.

πŸ“‹

Key Assumptions

1
Track 10-10,000 potential partners across industries
2
Daily data refresh for active partnerships, weekly for prospects
3
Multi-tenant enterprise deployment with data isolation
4
SOC2 Type II compliance required for enterprise customers
5
Integration with CRM (Salesforce), data warehouses (Snowflake), and BI tools (Tableau)

System Requirements

Functional

  • Discover potential partners based on strategic fit criteria
  • Evaluate partnership opportunities with scoring models
  • Track engagement metrics and relationship health
  • Generate partnership briefs and executive summaries
  • Alert on partnership risks and opportunities
  • Integrate with CRM and data warehouse systems
  • Support multi-user collaboration with role-based access

Non-Functional (SLOs)

latency p95 ms2000
freshness min1440
availability percent99.5
data quality score0.95

πŸ’° Cost Targets: {"per_partner_tracked_usd":0.5,"per_evaluation_usd":2,"per_user_per_month_usd":50}

Agent Layer

planner

L4

Decomposes user requests into subtasks and orchestrates agent execution

πŸ”§ Task decomposition LLM (GPT-4), Agent capability registry, Cost estimator

⚑ Recovery: Retry with simplified plan, Escalate to human if >3 failures, Log failure patterns for retraining

discovery

L3

Finds potential partners matching strategic criteria

πŸ”§ Crunchbase API, LinkedIn Sales Navigator API, Internal partner database, Web scraper, Embedding model (text-embedding-3-large)

⚑ Recovery: Fallback to cached results if API down, Expand search criteria if <10 results, Manual review queue if data quality low

evaluation

L3

Scores partnership opportunities across strategic fit, financials, and risk

πŸ”§ Feature store (Feast), Scoring models (XGBoost, LightGBM), LLM for rationale generation (Claude), Risk classifier

⚑ Recovery: Use rule-based fallback if ML model fails, Request human review if confidence <0.6, Log low-confidence cases for retraining

engagement

L2

Tracks interactions and recommends next steps

πŸ”§ NLP sentiment analyzer, CRM API (Salesforce), Email parser, LLM for summarization (GPT-4)

⚑ Recovery: Manual entry if parsing fails, Default to last known state, Alert BD team if health score drops >20%

evaluator

L4

Validates agent outputs for quality and consistency

πŸ”§ Evaluation dataset, Metrics calculator (accuracy, F1, BLEU), Drift detector, Human-in-the-loop interface

⚑ Recovery: Escalate to human reviewer if quality <0.8, Block deployment if critical errors, Auto-rollback if prod metrics degrade

guardrail

L4

Enforces policy, redacts PII, and filters unsafe outputs

πŸ”§ PII detector (Presidio), Policy engine (OPA), Content filter (OpenAI Moderation API), Audit logger

⚑ Recovery: Block output if policy violated, Alert security team if repeated violations, Default to conservative filtering

ML Layer

Feature Store

Update: Daily batch + real-time for engagement metrics

  • β€’ partner_revenue_growth_12m (float)
  • β€’ market_overlap_score (float)
  • β€’ tech_stack_compatibility (float)
  • β€’ cultural_fit_score (float)
  • β€’ geographic_proximity (float)
  • β€’ partnership_history_count (int)
  • β€’ engagement_frequency_30d (int)
  • β€’ sentiment_score_avg (float)

Model Registry

Strategy: Semantic versioning with A/B testing for major versions

  • β€’ partnership_scorer_v3
  • β€’ risk_classifier_v2
  • β€’ engagement_predictor_v1

Observability Stack

Real-time monitoring, tracing & alerting

0 active
SOURCES
Apps, Services, Infra
COLLECTION
11 Metrics
PROCESSING
Aggregate & Transform
DASHBOARDS
4 Views
ALERTS
Enabled
πŸ“ŠMetrics(11)
πŸ“Logs(Structured)
πŸ”—Traces(Distributed)
api_request_count
βœ“
api_latency_p95_ms
βœ“
agent_execution_time_ms
βœ“
llm_api_latency_ms
βœ“
llm_token_usage
βœ“
partnership_discovery_count
βœ“

Deployment Variants

πŸš€

Startup Architecture

Fast to deploy, cost-efficient, scales to 100 competitors

Infrastructure

βœ“
AWS Lambda (serverless)
βœ“
RDS PostgreSQL (single-AZ)
βœ“
S3 + CloudFront
βœ“
Managed services (no K8s)
β†’Deploy in 1-2 days
β†’Minimal ops overhead
β†’Pay-per-use pricing
β†’Good for 10-500 partners
β†’$200-800/mo all-in

Risks & Mitigations

⚠️ LLM hallucinations lead to bad partnership recommendations

Medium

βœ“ Mitigation: Multi-layer validation: confidence thresholds, cross-reference with ground truth, human review for low-confidence. Track hallucination rate in production.

⚠️ Data staleness (partnerships change fast)

High

βœ“ Mitigation: Real-time data ingestion for critical sources (news, funding). Daily batch for others. Freshness SLO: 24h for most data, 1h for alerts.

⚠️ API rate limits (Crunchbase, LinkedIn)

Medium

βœ“ Mitigation: Aggressive caching (24h TTL). Fallback to alternative data sources. Upgrade to higher API tiers. Throttle non-critical requests.

⚠️ PII leakage in partnership data

Low

βœ“ Mitigation: Guardrail agent with Presidio. Block outputs if PII detected. Audit all data access. Encrypt PII at rest. Regular compliance audits.

⚠️ Cost explosion at scale

High

βœ“ Mitigation: Cost guardrails per user/request. Cache aggressively. Use cheaper models for simple tasks. Monitor cost per partnership in real-time. Auto-throttle if budget exceeded.

⚠️ Model drift (scoring accuracy degrades)

Medium

βœ“ Mitigation: Weekly offline evaluation. Real-time drift detection (PSI). Auto-retrain if drift >0.2. A/B test new models before full rollout.

⚠️ Vendor lock-in (AWS, OpenAI)

Medium

βœ“ Mitigation: Multi-cloud strategy (AWS primary, GCP backup). Multi-provider LLMs. Abstract infrastructure with Terraform. Test failover quarterly.

🧬

Evolution Roadmap

Progressive transformation from MVP to scale

🌱
Phase 10-3 months

Phase 1: MVP (0-3 months)

1
Launch core discovery + evaluation agents
2
Integrate Crunchbase + CRM
3
Support 10-100 partners
4
Serverless architecture
Complexity Level
β–Ό
🌿
Phase 23-6 months

Phase 2: Scale (3-6 months)

1
Add engagement tracking agent
2
Improve scoring accuracy to 90%+
3
Support 100-1,000 partners
4
Queue-based processing
Complexity Level
β–Ό
🌳
Phase 36-12 months

Phase 3: Enterprise (6-12 months)

1
Multi-tenant architecture
2
SOC2 Type II compliance
3
Support 1,000-10,000 partners
4
99.9% SLA
Complexity Level
πŸš€Production Ready
πŸ—οΈ

Complete Systems Architecture

9-layer architecture from presentation to security

1
🌐

Presentation

4 components

Web Dashboard (React)
Mobile App (React Native)
Email Alerts
Slack Integration
2
βš™οΈ

API Gateway

4 components

Kong/Apigee
Rate Limiter (Redis)
Auth Middleware (OIDC)
Request Router
3
πŸ’Ύ

Agent Layer

6 components

Planner Agent
Discovery Agent
Evaluation Agent
Engagement Agent
Guardrail Agent
Orchestrator
4
πŸ”Œ

ML Layer

5 components

Feature Store (Feast)
Model Registry (MLflow)
Inference Service
Evaluation Pipeline
Prompt Store
5
πŸ“Š

Integration

4 components

CRM Connector (Salesforce API)
Data Warehouse Sync (Snowflake)
Web Scraper (Scrapy)
News API (Bing/Google)
6
🌐

Data

4 components

PostgreSQL (Transactional)
Elasticsearch (Search)
S3 (Documents)
Redis (Cache)
7
βš™οΈ

External

4 components

OpenAI/Anthropic APIs
Crunchbase API
LinkedIn API
Company Data Providers
8
πŸ’Ύ

Observability

4 components

Datadog (Metrics)
CloudWatch Logs
Jaeger (Traces)
Custom Eval Dashboard
9
πŸ”Œ

Security

4 components

AWS KMS (Encryption)
Vault (Secrets)
CloudTrail (Audit)
WAF (Protection)
πŸ”„

Request Flow - Partnership Evaluation

Automated data flow every hour

Step 0 of 11
UserAPI GatewayPlanner AgentDiscovery AgentEvaluation AgentML ServiceDatabasePOST /evaluate-partner {criteria}Route request + validateFind matching partnersQuery partner databaseReturn 50 candidatesScore candidatesGet feature vectors + predictReturn scores + confidenceTop 10 partners + rationaleFormat response200 OK + results

End-to-End Data Flow

From user request to partnership recommendation in 3.5 seconds

1
User0ms
Submits partnership search β†’ Criteria JSON
2
API Gateway50ms
Authenticates + routes β†’ Validated request
3
Planner Agent250ms
Creates execution plan β†’ Task DAG
4
Discovery Agent1750ms
Queries partner sources β†’ 50 candidates
5
Feature Store2000ms
Enriches with features β†’ Feature vectors
6
Evaluation Agent2800ms
Scores candidates β†’ Ranked list + scores
7
Evaluator Agent3100ms
Validates quality β†’ Quality flags
8
Guardrail Agent3250ms
Redacts PII + checks policy β†’ Sanitized output
9
API Gateway3350ms
Formats response β†’ JSON response
10
User3500ms
Receives recommendations β†’ Top 10 partners
1
Volume
10-100 partners tracked
Pattern
Serverless Monolith
πŸ—οΈ
Architecture
Lambda functions
RDS PostgreSQL
S3 for documents
CloudFront CDN
Cost & Performance
$200/mo
per month
2-4s
2
Volume
100-1,000 partners
Pattern
Queue-Based Processing
πŸ—οΈ
Architecture
ECS containers
SQS queues
Aurora PostgreSQL
ElastiCache Redis
S3 + CloudFront
Cost & Performance
$800/mo
per month
1-3s
3
Volume
1,000-10,000 partners
Pattern
Multi-Agent Orchestration
πŸ—οΈ
Architecture
EKS Kubernetes
Kafka event bus
Aurora Multi-AZ
Elasticsearch cluster
Redis cluster
S3 + CloudFront
Cost & Performance
$3,500/mo
per month
500ms-2s
Recommended
4
Volume
10,000+ partners
Pattern
Enterprise Multi-Region
πŸ—οΈ
Architecture
Multi-region K8s
Kafka multi-DC
Aurora Global Database
Multi-region Elasticsearch
Redis Enterprise
Private CDN
Dedicated NAT gateways
Cost & Performance
$12,000+/mo
per month
200ms-1s

Key System Integrations

Salesforce CRM

Protocol: REST API + Streaming API
Sync accounts and contacts daily
Real-time activity logging via Streaming API
Bi-directional sync: opportunities and engagements
Custom fields for partnership scores

Crunchbase API

Protocol: REST API
Daily bulk export of companies
Real-time lookups for new prospects
Funding round alerts via webhooks
Enrich partner profiles with firmographic data

Snowflake Data Warehouse

Protocol: Snowflake Connector + JDBC
Batch load partnership data nightly
Expose curated tables for BI tools
Incremental sync with change data capture
Feature engineering pipelines run in Snowflake

LinkedIn Sales Navigator

Protocol: LinkedIn API (limited) + Web scraping
Search for decision-makers at target companies
Track profile changes and job moves
Scrape company pages for news and updates
Rate-limited to avoid blocking

Security & Compliance Architecture

Failure Modes & Recovery

FailureFallbackImpactSLA
LLM API down (OpenAI/Anthropic)Switch to backup provider (Anthropic ↔ OpenAI)Slight latency increase (100-200ms)99.5% (multi-provider redundancy)
Discovery agent returns 0 resultsExpand search criteria, query cached resultsStale data (up to 7 days old)99.0%
Evaluation model confidence <0.6Route to human reviewerIncreased latency (human review in 24h)95.0% (quality over speed)
Database connection timeoutRead from replica, queue writesRead-only mode, eventual consistency99.9%
Crunchbase API rate limit exceededUse cached data, throttle requestsDelayed updates (up to 24h)98.0%
PII detection fails (guardrail agent)Block all outputs, alert security teamSystem unavailable until manual review100% (safety first)
Feature store unavailableUse cached features (up to 24h old)Slightly stale scores99.5%
System Architecture
β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚   Planner   β”‚ ← Orchestrates all agents
β”‚    Agent    β”‚
β””β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”˜
       β”‚
   β”Œβ”€β”€β”€β”΄β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
   β”‚        β”‚        β”‚          β”‚          β”‚
β”Œβ”€β”€β–Όβ”€β”€β”  β”Œβ”€β–Όβ”€β”€β”  β”Œβ”€β”€β–Όβ”€β”€β”€β”  β”Œβ”€β”€β–Όβ”€β”€β”€β”€β”  β”Œβ”€β”€β–Όβ”€β”€β”€β”€β”
β”‚Discoβ”‚  β”‚Evalβ”‚  β”‚Engageβ”‚  β”‚Evalua-β”‚  β”‚Guard- β”‚
β”‚very β”‚  β”‚uateβ”‚  β”‚ment  β”‚  β”‚tor    β”‚  β”‚rail   β”‚
β””β”€β”€β”¬β”€β”€β”˜  β””β”€β”¬β”€β”€β”˜  β””β”€β”€β”¬β”€β”€β”€β”˜  β””β”€β”€β”¬β”€β”€β”€β”€β”˜  β””β”€β”€β”¬β”€β”€β”€β”€β”˜
   β”‚        β”‚        β”‚         β”‚          β”‚
   β””β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
             β”‚
          β”Œβ”€β”€β–Όβ”€β”€β”€β”€β”€β”
          β”‚  User  β”‚
          β”‚Responseβ”‚
          β””β”€β”€β”€β”€β”€β”€β”€β”€β”˜

πŸ”„Agent Collaboration Flow

1
Planner Agent
Receives user query, decomposes into tasks (discover β†’ evaluate β†’ engage)
2
Discovery Agent
Queries Crunchbase/LinkedIn, returns 50 candidates β†’ Passes to Planner
3
Planner Agent
Routes candidates to Evaluation Agent
4
Evaluation Agent
Fetches features from Feature Store, scores candidates β†’ Returns top 10 to Planner
5
Engagement Agent
Checks CRM for existing relationships, adds context β†’ Returns to Planner
6
Evaluator Agent
Validates output quality, flags low-confidence β†’ Passes to Guardrail
7
Guardrail Agent
Redacts PII, checks policy compliance β†’ Returns sanitized output to Planner
8
Planner Agent
Formats final response, sends to user

🎭Agent Types

Reactive Agent

Low

Discovery Agent - Responds to query, returns results

Stateless

Reflexive Agent

Medium

Evaluation Agent - Uses context (features, history)

Reads context

Deliberative Agent

High

Planner Agent - Plans multi-step workflows

Stateful

Hybrid Agent

High

Engagement Agent - Reactive (fetch data) + Deliberative (recommend next steps)

Stateful

πŸ“ˆLevels of Autonomy

L1
Tool
Human calls, agent responds
β†’ Monday's prompts
L2
Chained Tools
Sequential execution
β†’ Tuesday's automation
L3
Agent
Makes decisions, can loop
β†’ Evaluation Agent with retry logic
L4
Multi-Agent System
Agents collaborate autonomously
β†’ This architecture

RAG vs Fine-Tuning Decision

Partnership criteria change frequently (RAG allows daily updates). Scoring models are stable (fine-tuning improves accuracy).
βœ… RAG (Chosen)
Cost: $100/mo (vector DB + embeddings)
Update: Daily
How:
❌ Fine-Tuning
Cost: $2K/mo (training + hosting)
Update: Quarterly
How:
Implementation: Pinecone vector DB with company profiles. Fine-tuned XGBoost on 10K labeled partnerships. RAG for discovery, fine-tuned for scoring.

Hallucination Detection

LLMs hallucinate company data (fake funding rounds, false partnerships)
L1
Confidence thresholds (<0.7 = flag)
L2
Cross-reference with Crunchbase/LinkedIn
L3
Temporal consistency checks (no future dates)
L4
Human review queue for low-confidence
0.8% hallucination rate, 95% caught before user sees

Evaluation Framework

Discovery Precision
92.3%target: 90%+
Discovery Recall
87.1%target: 85%+
Scoring Accuracy
91.2%target: 88%+
Engagement Prediction MAE
0.12target: <0.15
Testing: Shadow mode: 500 real partnerships evaluated in parallel with manual process. A/B test new models with 10% traffic.

Dataset Curation

1
Collect: 15K partnerships - Historical CRM data + public sources
2
Clean: 12K usable - Remove duplicates, incomplete records
3
Label: 10K labeled - ($$30K)
4
Augment: +2K synthetic - GPT-4 generated edge cases
β†’ 12K high-quality examples (Cohen's Kappa: 0.89)

Agentic RAG

Agents iteratively retrieve based on reasoning
User asks for 'fintech partnerships in Europe'. Discovery agent retrieves 50 candidates. Evaluation agent reasons 'need regulatory compliance data'. RAG retrieves GDPR/PSD2 info. Scoring incorporates compliance. Questions generated with full context.
πŸ’‘ Not one-shot retrieval. Agents decide what additional context they need.

Cost Optimization

Technology Stack

LLMs
OpenAI GPT-4, Anthropic Claude, Cohere for embeddings
Agent Framework
LangGraph (primary), CrewAI (experimental)
Database
PostgreSQL (Aurora), Elasticsearch, Redis
Feature Store
Feast with Redis (online) + S3 (offline)
Model Registry
MLflow
Orchestration
Apache Airflow
Message Queue
AWS SQS (startup), Kafka (enterprise)
Compute
Lambda (startup), ECS/EKS (enterprise)
Monitoring
Datadog, CloudWatch, Jaeger
Security
AWS KMS, Vault, Presidio, OPA
Data Sources
Crunchbase, LinkedIn, Clearbit, ZoomInfo
πŸ—οΈ

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